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Privacy Policy
Our Commitment to Privacy
Your privacy is important to us. We understand and respect the importance of confidentiality of your personal information.
To assure you that we respect your privacy and endeavour to protect the security of any information you provide to us, we recommend that you read through this policy carefully as it sets out the practices we have adopted. This policy is designed to ensure compliance with privacy legislation, including the National Privacy Principles, which apply from 21 December 2001.
If you have any queries or concerns regarding this privacy policy or your privacy rights, please contact us. Our contact details are set out at the end of this policy. We welcome your feedback on this policy and invite you to re-visit this statement as this policy will be updated to reflect improved technologies and services.
Our Privacy Policy
Personal information you supply to us will assist us in providing the products and services that are most suited to our customer's needs. The types of information we require may include your name and contact details, details of your financial position and history, and other personal information which will assist us to respond to your enquiries, consider applications for finance, and improve the service we provide to our customers [include any other general information normally requested to extend list].
This privacy policy gives you the assurance that any personal information you provide to us will be properly managed to protect your privacy rights. It explains how and when personal information will be required and collected and how we maintain, use and disclose that information.
Who we collect information about
We may collect personal information about you if you:
• are or have applied to become our customer;
• have or propose to guarantee the obligations of a customer;
• make enquiry for information; and,
• have dealings with a customer or proposed customer that may affect our assessment of the customer's financial position.
Collection of Personal Information from you
We will only collect personal information about you when it is necessary to our business dealings with you or a customer.
Personal information about you will be collected directly from you unless it is not reasonably practicable to do so, then that information will be collected from someone else such as a customer, credit reporting agency or government body.
If you request, we will inform you of details such as the purpose of collecting the information requested, how you can gain access to that information, and some of the consequences of not disclosing the personal information requested.
The types of personal information we collect will depend on what Lescorp services are utilised. Information you may be asked to provide to us may include identity and contact details of you and your referees, and information about your financial and business circumstances and history.
Use and Disclosure of Personal Information
Your personal information will only be used or disclosed:
• for the purpose for which the information was collected in providing or considering the provision of our product and services in the conduct of our business, or directly related to that purpose;
• if required or authorised under a law or to investigate unlawful activity; and,
• for any other purpose for which you consent to the use or disclosure.
We may also disclose your personal information to our contractors and agents in the conduct of our business.
Data Quality
We will take reasonable steps to ensure that any personal information we collect is accurate, and that the information will be updated when we are notified of any changes by you.
Data Security
We are committed to ensure that safeguards are maintained to protect your personal information against unauthorised use, disclosure, access, modification, and accidental loss.
Any information no longer required for our business purposes will be destroyed after 7 years.
Access
You can make a request to access the personal information we hold about you at any time. In some circumstances, we may deny you access to the personal information, for example where providing access would have an unreasonable impact upon the privacy of other individuals, or would be unlawful, or would prejudice your commercial negotiations with us.
In some circumstances, we may give you an explanation for a commercially sensitive decision rather than direct access to the information, or we may consider the use of an intermediary to allow sufficient access to meet both of our needs.
There is no fee for requesting access to your information but we may charge you for the reasonable cost of processing your request for access.
Correction of your Personal Information
We take all reasonable steps to make sure that any personal information we hold about you is accurate, complete, and up-to-date based on the information provided to us.
When you notify us of any changes to the personal information we hold about you, we will correct and update the information within a reasonable time. However, if we disagree with the accuracy of the information you provide, you may request that we note that you consider that the information is not accurate, complete, or up-to-date.
Identifiers
Except as required by law, Lescorp will not use, disclose, or adopt any identifier (such as your tax file number but note that this does not include either your name or your ABN) that has been assigned uniquely to you by a government agency.
Transborder data flows
Personal information will not be disclosed outside of Australia to any foreign country not subject to a comparable information privacy scheme unless you consent to that transfer or it is for your benefit.
Sensitive Information about You
We will not collect any sensitive personal information about you (such as your sexual orientation, race, ethnic origin, religious or political beliefs etc) unless you consent or it is required by law.
Cookies
Cookies are a standard for storing small pieces of data on your web browser on your computer.
The www.lescorp.com.au website may store cookies on your browser in order to better serve you on subsequent visits to our website. By using cookies, websites can track information about your usage of the site, provide customised content, or even the use of password protection. You can configure your browser to notify you when a cookie is received, allowing you to either accept or reject it.
How to Contact Us
If you wish to contact us for assistance with any queries or concerns you have in relation to either this privacy policy or our practices on how your personal information is handled, please contact:
References in this policy to "[Lescorp], "we", "us", and "our" means Lesina Corporation Pty Ltd ACN 114 039 324 trading as Lescorp and may wish to include any subsidiaries or related companies etc.
www.lescorp.com.au
Acn: 114039324
Tel: 1300 668 778
Fax: 07 55 030362
Level 18, 333 Anne Street Brisbane Qld
Post: 14/12 Commodore Drive Paradise Waters Qld 4217